Levelup Casino Cookies Policy
This Cookies Policy explains how LevelUp Casino uses cookies and similar technologies when you visit our website from Australia or elsewhere. It describes what these technologies do, why they are used, and the choices you have to manage them.
Cookies help websites work reliably, remember preferences, and provide insights that support improvements. Some cookies are set by LevelUp Casino, while others may be placed by third parties whose tools are used on the website.
What Cookies Are
A cookie is a small text file stored on your device (such as a computer, smartphone, or tablet) when you visit a website. Cookies allow the website to recognise your device, store certain preferences, and support features such as secure sessions and navigation.
Cookies can be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain on your device for a defined period or until you delete them. Similar technologies may also be used, such as local storage, software development kits (SDKs) within apps, and tracking pixels. For simplicity, this policy refers to all of these as “cookies” unless a distinction is important.
Types of Cookies
LevelUp Casino uses different categories of cookies depending on the feature being delivered. Some cookies are strictly necessary for the website to operate, while others support performance measurement, personalisation, and marketing.
Cookies can also be grouped by who sets them:
- First-party cookies: set and controlled by LevelUp Casino.
- Third-party cookies: set by external service providers whose technologies are used on our website (for example, analytics or advertising tools).
Where available, LevelUp Casino aims to provide clear options to manage non-essential cookies. However, essential cookies are typically required for core site functionality and security and may not be fully disabled through on-site controls.
Essential Cookies
Essential cookies (also called “strictly necessary” cookies) support functions you request and are required for the website to operate securely and correctly. Without them, key services and features may be unavailable or unreliable.
LevelUp Casino may use essential cookies for purposes such as:
- Maintaining secure login sessions and helping prevent unauthorised access.
- Enabling page navigation, account sign-in, and access to protected areas.
- Supporting responsible technical measures such as fraud detection and abnormal-activity monitoring.
- Balancing traffic across servers to maintain stability and availability.
- Remembering key settings that are necessary to provide the service you request (for example, security preferences).
Because these cookies are necessary to deliver the website, disabling them may affect your ability to use LevelUp Casino services, including accessing account areas or completing transactions.
Performance Cookies
Performance cookies collect information about how visitors use the website. The aim is to understand usage patterns, identify errors, and improve user experience. These cookies typically do not exist to directly identify you, but they may generate device identifiers or other signals that can be treated as personal information depending on context and configuration.
LevelUp Casino may use performance cookies to:
- Measure page load times and overall website responsiveness.
- Track which pages are visited most often and how visitors move through the site.
- Identify broken links, crashes, or error messages that affect user experience.
- Assess the effectiveness of new features and layout changes.
Performance data helps LevelUp Casino maintain a reliable platform, prioritise fixes, and improve content clarity. Where practical, we seek to configure analytics in a way that reduces unnecessary data collection while still supporting meaningful reporting.
Functional Cookies
Functional cookies enable personalisation and enhanced functionality. They help the website remember your choices so that your experience is smoother and more consistent across visits.
LevelUp Casino may use functional cookies to:
- Remember user preferences such as language, display settings, or interface choices.
- Save selections you make to reduce repetitive steps (for example, form entries where appropriate).
- Provide features like live chat tools or other user-requested site enhancements.
- Support safer browsing by remembering certain security-related preferences.
If you disable functional cookies, some personalisation may be lost. The website should still operate, but certain features may not work as intended or may require you to re-enter preferences each time you visit.
Marketing Cookies
Marketing cookies (sometimes called “advertising cookies”) are used to deliver content and promotions that may be more relevant to your interests. They can also be used to limit how often you see the same advertisement and to measure the effectiveness of marketing campaigns.
LevelUp Casino may use marketing cookies to:
- Measure whether marketing campaigns lead to visits or registrations.
- Understand which channels are most effective in reaching audiences.
- Support audience segmentation for advertising, where permitted and where you have enabled such cookies.
- Reduce repeated exposure to the same promotional message.
Some marketing cookies involve third-party providers and may link activity across different websites or apps. If you choose to disable marketing cookies, you may still see advertising, but it may be less tailored and campaign measurement may be less accurate.
Managing Cookies
You can manage cookies in several ways. The most effective approach depends on the device and browser you use. Please note that restricting cookies may affect how LevelUp Casino functions, and some services may not be available.
Browser Controls
Most browsers allow you to control cookies through their settings. You can typically:
- Delete existing cookies stored on your device.
- Block all cookies or block only third-party cookies.
- Configure your browser to notify you when cookies are set.
- Set exceptions for specific websites.
Helpful browser support pages (which may change over time) include:
- Google Chrome cookie settings
- Mozilla Firefox tracking protection
- Apple Safari cookie management
- Microsoft Edge cookie controls
Device-Level Settings
If you access LevelUp Casino through a mobile device, your operating system may provide additional controls (for example, restricting ad tracking or resetting advertising identifiers). These controls vary by device manufacturer and operating system version.
On-Site Preferences (where available)
Depending on your location and the version of the website you use, LevelUp Casino may provide a cookie banner or preference tool that enables you to accept or decline non-essential cookies. If you change your preferences, the update may take effect on a forward-looking basis and may require you to refresh the page or restart your browser.
Impact of Disabling Cookies
If you block or delete cookies, you may experience issues such as:
- Repeated login prompts or unexpected session timeouts.
- Loss of saved preferences and repeated prompts for the same choices.
- Reduced ability to detect and prevent suspicious activity on your account.
- Less relevant promotional content and reduced campaign measurement accuracy.
For account safety, LevelUp Casino recommends keeping essential cookies enabled. If you are using a shared device, consider logging out after each session and clearing browsing data as an additional precaution.
Third-Party Cookies
Some cookies used on the LevelUp Casino website may be placed by third-party service providers. These providers may process information collected through their cookies for their own purposes, subject to their policies and configurations.
Third-party cookies may be used for functions such as:
- Website analytics and performance reporting.
- Advertising delivery, attribution, and frequency management.
- Fraud prevention and security monitoring tools.
- Embedded features or widgets (for example, content players or customer-support tools).
LevelUp Casino aims to work with reputable providers and to implement third-party tools in a way that supports reasonable data minimisation and security. However, third parties control how their cookies operate, and their practices may change over time. If you would like to reduce third-party cookie activity, you can use browser settings to block third-party cookies, use private browsing modes, or adjust device privacy settings where available.
When you click a link to an external website or interact with third-party content integrated into our pages, that third party may collect information directly from your device. LevelUp Casino is not responsible for third-party cookie practices on external sites, and you should review the applicable third-party policies.
Policy Updates
LevelUp Casino may update this Cookies Policy to reflect changes in technology, website functionality, or internal practices. Updates are effective when posted on this page. If changes are significant, we may also provide additional notice through the website interface where appropriate.
We encourage you to review this Cookies Policy periodically so you understand how LevelUp Casino uses cookies and what choices you have to manage them.
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